X4MIS Change Management e-learning Practitioner Certification Program
Course outline below
Practitioner Course - 10 Modules, 95 Lessons, 10 Practical Assignments. No Final Exam
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Module 1 - Introduction to Change
9 lessons- Programme Overview
- Module 1 Overview
- Lesson 1 - The Definition of Change Management
- Lesson 2 - Change Roles
- Lesson 3 - About the X4MIS Methodology
- Lesson 4 - The X4MIS Knowledge Base
- Lesson 5 - Change vs Project Management
- Lesson 6 - Benefits of Change Management
- Module 1 Quiz
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Module 2 - Getting Started
7 lessons- Module 2 Overview
- Lesson 1 - Determine the Effort and Investment Required
- Lesson 2 - Change Sponsor
- Lesson 3 - Change Governance
- Lesson 4 - Change Vision & Strategy
- Lesson 5 - High-Level Stakeholder Identification
- Module 2 Quiz
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Module 3 - Managing People
7 lessons- Module 3 Overview
- Lesson 1 - Psychology and Culture
- Lesson 2 - Manage the Response to Change
- Lesson 3 - The Tipping Point
- Lesson 4 - Manage Resistance
- Lesson 5 - Fear of Change
- Module 3 Quiz
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Module 4 - Tools and Processes
8 lessons- Module 4 Overview
- Lesson 1 - Tools and Processes Overview
- Lesson 2 - The One Page Checklist
- Lesson 3 - The Blast Radius
- Lesson 4 - Change Readiness
- Lesson 5 - Forcefield Analysis
- Lesson 6 - Influence Analysis
- Module 4 Quiz
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Module 5 - Change Implementation Plan
16 lessons- Module 5 Overview
- Lesson 1 - The Change Implementation Plan
- Lesson 2 - Program Background
- Lesson 3 - Program Scope
- Module 5 - Quiz 1
- Lesson 4 - Change Sponsor
- Lesson 5 - Vision and Values
- Module 5 - Quiz 2
- Lesson 6 - Strategy and Business Case
- Lesson 7 - Business Benefits
- Module 5 - Quiz 3
- Lesson 8 - The Change Governance Group
- Lesson 9 - Change Deliverables Scope
- Module 5 - Quiz 4
- Module 5 - Case Study Activity
- Module 5 - Assessment Upload
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Module 6 - Change Management Team
6 lessons- Module 6 Overview
- Lesson 1 - The Core Change Team
- Lesson 2 - Change Team Roles and Responsibilities
- Module 6 Quiz
- Module 6 - Case Study Activity
- Module 6 - Assessment Upload
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Module 7 - Stakeholder Analysis
17 lessons- Module 7 Overview
- Lesson 1 - What is a Stakeholder Assessment?
- Lesson 2 - Stakeholder Groups & Key Stakeholders
- Module 7 - Quiz 1
- Lesson 3 - Blast Radius Analysis
- Lesson 4 - Forcefield Analysis
- Module 7 - Quiz 2
- Lesson 5 - Influence Analysis
- Lesson 6 - Detailed Stakeholder Analysis
- Module 7 - Quiz 3
- Lesson 7 - Change Champions
- Lesson 8 - Other Types of Stakeholders
- Module 7 - Quiz 4
- Lesson 9 - Old and New Stories
- Module 7 - Quiz 5
- Module 7 - Case Study Activity
- Module 7 - Assessment Upload
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Module 8 - Change Impact and Change Readiness
9 lessons- Module 8 Overview
- Lesson 1 - Introduction to Change Impact Assessments
- Lesson 2 - Complexity Change Impact Assessment
- Module 8 Quiz 1
- Lesson 3 - Process Change Impact Assessment
- Lesson 4 - Change Readiness Assessments
- Module 8 Quiz 2
- Module 8 - Case Study Activity
- Module 8 - Assessment Upload
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Module 9 - Change Management Delivery
18 lessons- Module 9 Overview
- Lesson 1: Change Management Strategy
- Lesson 2 - What is a Communications Plan
- Module 9 Quiz 1
- Lesson 3 - Communications Channels
- Lesson 4 - Engagement and Incentives
- Module 9 Quiz 2
- Lesson 5 - Knowledge and Training
- Lesson 6 - Reporting and Governance Rhythm
- Module 9 Quiz 3
- Lesson 7 - Managing Change Risk
- Lesson 8 - Benefit Realisation
- Module 9 Quiz 4
- Lesson 9 - Sustaining Change
- Lesson 10 - Post Implementation Review
- Module 9 Quiz 5
- Module 9 Case Study Activity
- Module 9 Assessment Upload
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Module 10 - Managing Quick Wins
12 lessons- Module 10 Overview
- Lesson 1 - Introduction to Quick Wins
- Lesson 2 - Identifying and Evaluating Quick Wins
- Module 10 - Quiz 1
- Lesson 3 - The X4MIS Quick Wins Register
- Lesson 4 - Setting Up The Quick Wins Register
- Module 10 - Quiz 2
- Lesson 5 - Populating the Quick Wins Register
- Lesson 6 - Delivering Quick Wins
- Lesson 7 - Reporting and Sustaining Quick Wins
- Module 10 - Quiz 3
- Module 10 - Case Study
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Completed
1 lesson- Completion Certificate