X4MIS Change Management e-learning Practitioner Certification Program

Course outline below

Practitioner Course - 10 Modules, 95 Lessons, 10 Practical Assignments. No Final Exam

  1. Module 1 - Introduction to Change

    9 lessons
    1. Programme Overview
    2. Module 1 Overview
    3. Lesson 1 - The Definition of Change Management
    4. Lesson 2 - Change Roles
    5. Lesson 3 - About the X4MIS Methodology
    6. Lesson 4 - The X4MIS Knowledge Base
    7. Lesson 5 - Change vs Project Management
    8. Lesson 6 - Benefits of Change Management
    9. Module 1 Quiz
  2. Module 2 - Getting Started

    7 lessons
    1. Module 2 Overview
    2. Lesson 1 - Determine the Effort and Investment Required
    3. Lesson 2 - Change Sponsor
    4. Lesson 3 - Change Governance
    5. Lesson 4 - Change Vision & Strategy
    6. Lesson 5 - High-Level Stakeholder Identification
    7. Module 2 Quiz
  3. Module 3 - Managing People

    7 lessons
    1. Module 3 Overview
    2. Lesson 1 - Psychology and Culture
    3. Lesson 2 - Manage the Response to Change
    4. Lesson 3 - The Tipping Point
    5. Lesson 4 - Manage Resistance
    6. Lesson 5 - Fear of Change
    7. Module 3 Quiz
  4. Module 4 - Tools and Processes

    8 lessons
    1. Module 4 Overview
    2. Lesson 1 - Tools and Processes Overview
    3. Lesson 2 - The One Page Checklist
    4. Lesson 3 - The Blast Radius
    5. Lesson 4 - Change Readiness
    6. Lesson 5 - Forcefield Analysis
    7. Lesson 6 - Influence Analysis
    8. Module 4 Quiz
  5. Module 5 - Change Implementation Plan

    16 lessons
    1. Module 5 Overview
    2. Lesson 1 - The Change Implementation Plan
    3. Lesson 2 - Program Background
    4. Lesson 3 - Program Scope
    5. Module 5 - Quiz 1
    6. Lesson 4 - Change Sponsor
    7. Lesson 5 - Vision and Values
    8. Module 5 - Quiz 2
    9. Lesson 6 - Strategy and Business Case
    10. Lesson 7 - Business Benefits
    11. Module 5 - Quiz 3
    12. Lesson 8 - The Change Governance Group
    13. Lesson 9 - Change Deliverables Scope
    14. Module 5 - Quiz 4
    15. Module 5 - Case Study Activity
    16. Module 5 - Assessment Upload
  6. Module 6 - Change Management Team

    6 lessons
    1. Module 6 Overview
    2. Lesson 1 - The Core Change Team
    3. Lesson 2 - Change Team Roles and Responsibilities
    4. Module 6 Quiz
    5. Module 6 - Case Study Activity
    6. Module 6 - Assessment Upload
  7. Module 7 - Stakeholder Analysis

    17 lessons
    1. Module 7 Overview
    2. Lesson 1 - What is a Stakeholder Assessment?
    3. Lesson 2 - Stakeholder Groups & Key Stakeholders
    4. Module 7 - Quiz 1
    5. Lesson 3 - Blast Radius Analysis
    6. Lesson 4 - Forcefield Analysis
    7. Module 7 - Quiz 2
    8. Lesson 5 - Influence Analysis
    9. Lesson 6 - Detailed Stakeholder Analysis
    10. Module 7 - Quiz 3
    11. Lesson 7 - Change Champions
    12. Lesson 8 - Other Types of Stakeholders
    13. Module 7 - Quiz 4
    14. Lesson 9 - Old and New Stories
    15. Module 7 - Quiz 5
    16. Module 7 - Case Study Activity
    17. Module 7 - Assessment Upload
  8. Module 8 - Change Impact and Change Readiness

    9 lessons
    1. Module 8 Overview
    2. Lesson 1 - Introduction to Change Impact Assessments
    3. Lesson 2 - Complexity Change Impact Assessment
    4. Module 8 Quiz 1
    5. Lesson 3 - Process Change Impact Assessment
    6. Lesson 4 - Change Readiness Assessments
    7. Module 8 Quiz 2
    8. Module 8 - Case Study Activity
    9. Module 8 - Assessment Upload
  9. Module 9 - Change Management Delivery

    18 lessons
    1. Module 9 Overview
    2. Lesson 1: Change Management Strategy
    3. Lesson 2 - What is a Communications Plan
    4. Module 9 Quiz 1
    5. Lesson 3 - Communications Channels
    6. Lesson 4 - Engagement and Incentives
    7. Module 9 Quiz 2
    8. Lesson 5 - Knowledge and Training
    9. Lesson 6 - Reporting and Governance Rhythm
    10. Module 9 Quiz 3
    11. Lesson 7 - Managing Change Risk
    12. Lesson 8 - Benefit Realisation
    13. Module 9 Quiz 4
    14. Lesson 9 - Sustaining Change
    15. Lesson 10 - Post Implementation Review
    16. Module 9 Quiz 5
    17. Module 9 Case Study Activity
    18. Module 9 Assessment Upload
  10. Module 10 - Managing Quick Wins

    12 lessons
    1. Module 10 Overview
    2. Lesson 1 - Introduction to Quick Wins
    3. Lesson 2 - Identifying and Evaluating Quick Wins
    4. Module 10 - Quiz 1
    5. Lesson 3 - The X4MIS Quick Wins Register
    6. Lesson 4 - Setting Up The Quick Wins Register
    7. Module 10 - Quiz 2
    8. Lesson 5 - Populating the Quick Wins Register
    9. Lesson 6 - Delivering Quick Wins
    10. Lesson 7 - Reporting and Sustaining Quick Wins
    11. Module 10 - Quiz 3
    12. Module 10 - Case Study
  11. Completed

    1 lesson
    1. Completion Certificate